Policies

Monthly Tuition is due every 15th of the month. There is a grace period of 5 days. If payment is not made by the 20th of the month, a $20 late fee will apply. Exceptions will not be made. Tuition may also be paid prior to the 15th of the month to avoid the late fee.

*Tuition is based on four classes per month. Months with five classes are used to offset holidays and studio closures. There are no refunds or credits, nor can any missed classes be applied to a subsequent month’s tuition. All fees are non-refundable. Absolutely no exceptions.

If the student’s account is not up to date by the 18th of the month, he/she will not be permitted in their enrolled classes until their account is current. Students will be dropped from class if the account is not paid by the 20th of the month.

Parents must notify the front desk regarding any changes to the account by the 10th of the month.

The Annual Registration Fee is due at the time of registration and will be charged annually at the start of each new season student. Returning students and/or siblings will be charged a $15 renewal fee (per child) annually. If the student does not attend classes for a period of one year, the registration fee of $15 will be charged again upon re-registration.

I/We authorize Nova Dance Co. to automatically deduct the tuition fee/team dues per month posted under my/our Nova Dance Co. acct. These regular monthly charges will be debited to my/our credit/debit card on the 1st of each month beginning the month my child started taking classes here at Nova Dance Co.

No refunds. No exceptions.

Students must be on time for class. They may be dropped off 10 minutes before class starting time and should be picked up no later than 15 minutes after class. Students who arrive 15 minutes after the class starting time will not be able to take class and asked to take a make-up class to avoid class disruption. Additionally, the first 15 minutes of class is for stretching and if the student misses the stretching portion, they are more prone to being injured in class. If the student has more than 4 absences for a particular class per season they will be dropped from the class to make more room for other students.

Enrollment/Schedule of Classes

We have one enrollment season- August – July. The class schedule changes every season (1x/year). Students and their parents/guardians are responsible for enrolling in classes. Class schedule is subject to change for any reason without notice.

Class Make-up Policy

Make up classes are only offered to students currently enrolled.

Students may take make-up classes in any class within their age range according to their current level.

Make-up classes are allowed only if the absence is excused. Students can be excused for the following reasons only:

1)  Illness  2)  Holiday 3)  Parent had called in ahead of time

ALL MAKE UP CLASSES MUST BE MADE UP WITHIN 2 WEEKS FROM WHEN THE ABSENCE OCCURRED. After the 2 week period, the class will become ineligible to make up.

For missed classes due to Winter or Summer Break, students may take make-up classes at the start of each season to make up for the last month of the previous season. Any other regular absences throughout the season will become ineligible after 2 weeks (except for competitive dance team members- all absences must be made up).

Make up class may not be taken in the same class in which the absence occurred. Students must be actively enrolled in a class in order to take makeup classes. Only excused and called in absence can be made up.

Studio Etiquette Policy

• Students/families must display proper etiquette in the lobby in respect to those around them.
• Parents are not allowed in the dance rooms during classes with the exception of the Minis if needed.
• No food, drinks, gum, cell phone allowed in the dance room (Water only)
• Children who are not in class must be supervised at all times by an adult.
• Siblings may not be left unattended in the lobby area.
• Children/siblings should not be running around or screaming in the lobby.
• No standing on the benches in the lobby or hanging on the ballet barres/training equipment.
• Please pick up after yourselves. Trash cans are located in the lobby, back area, and bathrooms.
• *Nova Dance Co is not responsible for any children waiting or left at the studio for any reason.
• *Nova Dance Co has the right to refuse service to any person, for any reason.

Studio Capacity and Liability Policy

Students should not be left unattended without a parent/guardian present and must be dropped off/picked up in a timely manner. This also includes siblings and friends of students. We want to assure the safety of all our students and to respect the studio’s maximum capacity regulation for the lobby and dance rooms. The studio is not responsible for students who have been left unattended.

Membership Cancellation

We can only revoke this authorization by providing written notification via email or letter to Nova Dance Co. Notification for cancellation must be received 2 weeks prior to the following month. If a 2-week notice is not given, the client will be charged the following month’s tuition.

The student’s full account will be reviewed prior to dropping them from the system. If there is a balance due, it will be brought up to the parent and will have to be paid at the time of departure. Please note that a refund should not be expected and is not guaranteed when dropping your student from class.

Private Lessons Cancellation Policy

We understand that life can be unpredictable, but in order to respect both the instructor’s and other students’ time, we ask that all private lessons be canceled at least 24 hours in advance. If a lesson is canceled on the same day, a 25% cancellation fee will apply. In the event of a
no-call, no-show, a 50% fee will be charged. Please note that any fees paid for a canceled
lesson cannot be applied to future lessons. We appreciate your understanding and cooperation
in helping us maintain a smooth schedule for all students.